Everything in the room was very well thought-out, laid-out and was of good quality. I felt that the management really thought about the customer's experience in the way the room, bathroom etc was furnished, laid out etc. The lighting and power-points, the light switches, the kettle, good quality tea in the room and excellent quality night-wear in real cotton. Overall a sense of high quality and care. There were no ugly and useless items or papers. Everything perfectly neat and clean. It was also excellent that the heating / cooling in the room could be easily controlled by the guest. The final point is that the staff were all very positive, friendly and laid-back. Even though I walked into reception with an ice-cream, they were 100% professional and sincere. I was checked-in within minutes of my arrival. Excellent work by the reception staff.
Paola
diciembre de 2024
The staff at the front desk were really friendly and helpful when I checked in, and again when I needed luggage storage after checking out.
Laycock
marzo de 2025
Really liked the location between Sannomiya and Shin Kobe stations, also close to the Kitano district and some great local eateries in the streets across the road
Angus
febrero de 2025
The location is good, is not far away from the station. The room is quiet at night, and will not be disturbed by the noise on the street or the neighbors. Besides, although the room is not very big, but there is a bathtub where you can rest and relax after walking for the whole day. The service is very good, with a very polite and caring attitude when serving us at the front desk. Last but not least, you could even store your luggage before the check-in time, and pick it up once you check-in. It provides us with a comfortable and convenient experience during our stay.
Shang-yun
noviembre de 2023
A clean and cozy place within walking distance from the train station. The mountain hiking trails start and some viewpoints are also close, so the location may be suitable for both business and leisure travel. The room is quite compact, but clean and the bed is comfy with a selection of pillows.
Damian
marzo de 2025
Hotel is very clean and modern with friendly check-in staff. Short walk (just over 5 mins) from Sannomiya station. Room was great as well, slightly on the small side but that's par for most standard hotels in Japan. I had the "do not disturb" sign out during my stay and the cleaning staff kindly left clean towels and amenities hanging on the door handle each day.
Ashley
abril de 2024
The hotel room is spacious, and the facilities are modern and clean.
Erodeox
junio de 2023
The location couldn't be more perfect. Walking distance from Shinkansen Shin-Okubo Station. Good price and you get all toiletries you need for a comfortable stay. All the staff are super accommodating and kind. Thanks to this hotel, my stay was worry-free!
Sheryl
enero de 2025
Though not really close to Sannomiya, the bus stop was in front of the hotel, so it was OK. There is safety deposit box which is a plus. Free drinking water dispenser was great.
Kayoko
abril de 2024
It's located within Kanazawa train station with a lot of eating places in the vicinity. ATMs close by. The staff is great, helpful. The room is small but clean, and the bed is comfortable. The hotel laundry is great. 400¥ for a small load or 500¥ for a standard load, but would need another 100¥ to dry the clothes properly. Great hotel room price for all those conveniences. The Castle Park is about half an hour walk. Great little bars around opening till very late.
Imelda
marzo de 2023